Refund and Returns Policy

Return & Exchange Policy

Thank you for shopping at Mannats.com . We want you to be completely satisfied with your purchase. This Return & Exchange policy outlines the guidelines and procedures for returning or exchanging items.

Eligibility for Return or Exchange

• We do not encourage return of products/accessories once sold.
• Exchange is available for damaged and defective products.
• The exchange has to be initiated within 5 days after your order is delivered.
• In case the customer receives defective/wrong product(s), the reverse pickup will be generated by us and the shipping charges will be covered by us only.
• If the customer’s pin code is non-serviceable by our courier partners, then the customer is liable to self-ship the product(s) and the shipping charges up to ₹100 are refundable.
• Kindly pack the product(s) properly to prevent damage during transit. Please ensure the product(s) must be in unused condition with all tags and packaging.
• It is mandatory to capture a video/photo after receiving the package from our courier partner, while unboxing the contents, before shipping the package or handling it to our courier partner.
• Please courier the product(s) to the following address:

Refunds

Thank you for shopping at [Boutique Name]. We want you to be completely satisfied with your purchase. This refund policy outlines the guidelines and procedures for requesting a refund.

Eligibility for Refund

We offer refunds for items that meet the following criteria:

• The item is unused, unworn, and in its original condition with all tags and packaging intact.
• The item is returned within 5 days from the date of purchase.
• Refund will be processed in users account as store credits only. Store credit can be used for future purchases at our boutique.

Non-Refundable Items

Certain items are not eligible for a refund, including but not limited to:

• Customized or personalized items
• Sale or clearance items (unless specified otherwise)
• Items marked as non-refundable or final sale

Need help?

Contact us at contact@mannats.com for questions related to refunds and returns.